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If you have a question regarding your order or tracking number, please allow 2–5 business days after placing your order, as this is our standard processing time.
For inquiries about switching items, kindly provide your order number and send us a message so we can assist you promptly.
Thank you for your understanding and support!
MixiThreads Pte. Ltd.
Singapore PO box: 7030 Ang Mo Kio Avenue 5 #09-46, Northstar @ AMK Singapore 569880
US Mailbox Address: 312 W 2nd St Unit #A8353
Casper, WY 82601
Support Time: Monday - Sunday From 9:00 AM - 5:00 PM (UTC - 07:00)
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